Refund & Cancellation Policy

Rental Confirmation – Sheridan, WY 82801 USA

Effective Date: 10 October 2025

Last Updated: 10 October 2025

1. Policy Overview

Rental Confirmation (“Company,” “we,” “us,” or “our”) provides transparent and fair refund and cancellation processes...

This Policy outlines conditions for refunds, timelines, required documentation...

Important: Bookings made through third-party platforms...

2. Definitions

• Booking: A confirmed reservation...
• Pickup Time: Scheduled date...
• No-Show: Failure to pick up...
• Deposit: Authorization hold...
• Refundable Amount: Amount eligible...

3. Cancellation by Customer – Standard Rules

• Free Cancellation: Up to 24 hours...
• Late Cancellation: Within 24 hours...
• No-Show: Full forfeiture...
• How to Cancel: Via email or phone.

4. Changes & Modifications by Customer

• Changes subject to availability...
• Downward adjustments...
• Upward adjustments...

5. Company-Initiated Cancellations

• Non-Availability: Replacement or refund.
• Fraud or Non-Compliance: Refund withheld...

6. Refund Processing – Timing & Method

• Refunds returned to original method...
• Banks may take 5–15 business days...
• Itemized receipts provided...
• Refund holds may occur...

7. Damage, Toll, Violation & Administrative Charges

• Charges may include repair, cleaning...
• Supporting documentation provided...
• 14-day dispute window.

8. Force Majeure & Safety Events

• Natural disasters or emergencies...
• Company may offer alternatives...
• Case-by-case handling.

9. Third-Party Bookings & Partners

Refunds must be requested through the platform used for booking...

10. Dispute Resolution & Chargebacks

• Contact billing first.
• We may defend chargebacks...
• Handled under Hawaii law.

11. Evidence Required for Refund Requests

• Booking ID
• Proof of payment
• Photos/documents
• Police report (if needed)
• Relevant communication

12. Administrative & Processing Fees

• May apply for manual refunds...
• Fees disclosed during booking.

13. Credits & Vouchers

• Credits may be offered...
• Valid for 12 months...
• Non-transferable.

14. Limitation of Liability & Indemnity

Liability limited to rental amount...

15. Changes to This Policy

Updated Policy posted at: https://rentalconfirmation.com/refund-policy

16. Contact & Escalation

Billing Department – Rental Confirmation

Email: support@rentalconformation.com

Phone: +1 (833) 366-4938

Mail: 1325 Middle Street, Honolulu, Hawaii

Escalations: support@rentalconformation.com

17. Consumer Rights & Legal Notices

This Policy complies with U.S. and Hawaii laws...